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San Luis Obispo County Regional Airport Launches “Nonstop Service” Health and Safety Program

SAN LUIS OBISPO, CA — In a comprehensive effort to protect passengers and keep the region moving, the San Luis Obispo County Regional Airport (SBP) has launched its SBP Nonstop Service health and safety program. Nonstop Service goes far beyond additional cleaning...
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San Luis Obispo County Regional Airport Receives Federal CARES Act Grant

SAN LUIS OBISPO, CA — The San Luis Obispo County Regional Airport (SBP) has been awarded a $20 million grant as part of the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act Airport Grant Program. The CARES Act will provide $10 billion in grants to...
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Alaska Airlines Offers Creative Way to Maintain Service at San Luis Obispo County Regional Airport

SAN LUIS OBISPO, CA — The dramatic decline in travel has caused route cancellations across the globe. As the airline industry looks for ways to provide service amid the COVID-19 pandemic, the San Luis Obispo County Regional Airport (SBP) is pleased to share that...
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Contour Airlines Suspends Service at San Luis Obispo County Regional Airport

SAN LUIS OBISPO, CA — In response to the unprecedented disruption to air travel brought about by the COVID-19 pandemic, Contour Airlines has made the difficult decision to suspend service at San Luis Obispo County Regional Airport (SBP). The airline’s last day of...
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Travel Survey

COVID-19 Recovery Passenger Expectations

As SBP prepares for travel to resume, it is important for us to have a full understanding of what our passengers and communities expect in a post COVID-19 world. Please answer the following questions to help us maintain our nonstop customer service.

1 Step 1
1. In the last 12 months, how many trips did you take that required air travel?
2. What is your age?
4. How would you describe your typical destination when booking air travel?
6. How would you describe yourself when it comes to your reasons for air travel?
7. In planning for your next trip, where are you likely to gather information about health-related travel guidelines and procedures?Check up to three
8. Within the airport terminal, which part of the journey do you think has the highest risk of coming into contact with germs or viruses?Check up to 3 areas
9. What types of services do you expect an airport to have open when you travel next?Check all that apply
9b. What is the best way for airport restaurants to promote physical distancing?pick one!
10. Which answer below best conveys how you would feel about seeing airport workers wearing personal protective equipment, like masks, gloves, or face shields?Check one answer
11. Please rate the following questions:
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
I trust the airport will take the necessary precautions to help ensure my health and safety while in the airport.
Passengers should adhere to physical distancing requirements throughout the airport, including the security checkpoint line, the boarding area, restaurants and bars, and retail locations.
It is important that all airports follow the same public health guidelines regardless of local requirements.
Passengers should provide their own face mask if required during their journey.
12. Airports are actively considering a full range of strategies to promote physical distancing, sanitation, and cleanliness following the coronavirus health pandemic.Please rate the following questions
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
The airport should increase hand sanitizer dispensers throughout the airport.
The airport should provide fewer seating options to enable physical distancing.
The airport should make investments in “touchless technology” to decrease my need to touch things in the airport.
The airport should adhere to physical distancing requirements for passengers waiting in lines to enter facilities or in boarding the aircraft.
Airports should require staff to wear face masks.
Airports should install physical barriers at public counters, like plexiglass guards.
Passengers should have their temperatures taken when entering the terminal.
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Wherever you see our Nonstop Service emblem, you’ll see one more way the airport is supporting you on your journey.