FREQUENTLY ASKED QUESTIONS

Airport administration office hours are Monday through Friday from 8:30 am – 4:30 pm PST (excluding holidays). However, due to COVID 19 staff are working limited schedules, to include telecommuting, and may not be able to immediately respond to questions or provide assistance. Currently the best method to reach our office staff are either calling us at 805-781-5205. Please leave a message if someone doesn’t immediately answer. You may also email us at staff@sloairport.com. If you need to come to the Administration office an appointment will need to be scheduled ahead of time to ensure we can provide the assistance you may need.

ID Requirements are changing. To learn more please visit: https://www.sloairport.com/id-requirements-changing/ 

Lot 4 has designated disabled parking spaces located near the new terminal available at the $13 ADA Daily rate, but you may park in any of the lots at the ADA rate with a valid ADA plate or placard.

We have conveniently placed kiosks in every parking lot, as well as in front of the terminal. The kiosk by the airport terminal at Door #2 accepts both cash and card payment. Please note that it does not give change, nor does it accept bills over $50.00. The kiosks in the parking lots only accept card payment, including VISA, MasterCard, Discover Card, and PIN-less debit cards. 

Before you start the kiosk process, please have your payment method and license plate number ready.

There is no maximum length of time you can park. You may park in any of our designated parking lots for any length of time with a valid parking ticket. There is no designated long term or short term lots. Please note, daily permits cover 24-hour periods starting at the time of payment, not per calendar day.

If your citation is due to expired parking you may simply call the Airport Administration offices and pay the extra day(s) you owe. Once we receive your payment we will void your citation.

You may also pay your citation by mailing in the fee using the envelope provided or by going to citationprocessingcenter.com. If you choose to contest your citation, you may do so at the same web address.

To issue identification badges, the airport must collect information from each individual, perform a security check, and train each individual as to their responsibilities. This entails an online training class. Please visit badging.sloairport.com/new-badges to learn how to apply for a new badge.

Getting a badge depends on how fast you clear the TSA threat assessment. The process can take anywhere from one to two weeks. When your badge is ready we will call you to let you know. The fee for an AOA badge is $56.00, due when you pick up your badge.

There is an expiration date on the bottom of the card printed in red. Your badge will be turned off on this date. You may renew your badge anytime within 30 days before this date without disrupted access. The fee for a renewal is $15.00.

The renewal process has recently changed. Please visit the following page to fill out our online renewal form and register for your recurrent training course: badging.sloairport.com/badge-renewals.

You must contact the airport administration office no later than 30 days after your expiration date to arrange for a renewal. After 30 days, you must start the process over again (including retaking the class) and re-paying the $56.00 initial badge fee. 

For more information, please visit: https://badging.sloairport.com/badge-renewals/

No, you must be affiliated with the airport to have a badge. If this no longer applies to you, your badge will be disabled. Please return your badge to the airport administration office. Badges that are not returned will receive a lost badge fee.

Yes, all of our hangars are T-hangars and range in sizes and prices. Please see sizing and price charts located here.

We also have tie downs for rent.

Please call or come by the airport administration office to see about availability. The office phone number is (805) 781-5205.

The County of San Luis Obispo requires a 30-day written notice for vacating hangars and tie downs. Please see your lease agreement for more detailed information.